Jun 29, 2022
Tough times call for tough measures. But those tough measures can also be fraught with risk - both real and perceived. Biggest of all is the perception that we'll be overreacting.
But, as I discuss in today's podcast, that shouldn't worry us. The end goal and those we serve, matter far more.
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Jun 22, 2022
Confidence and volume are two separate ideas, but often, when it comes to our communications, we tend to conflate the two.
There is a material difference and, as I discuss in today's episode, it's important we work to understand that distinction.
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Jun 15, 2022
How we spend our time on a day to day basis is materially influenced by the extent to which we're responding to signals or to noise.
In today's episode, I speak to the need to think about which cues we pick up and what we react to - the signals versus the noise.
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Jun 8, 2022
When we're trying to sell an idea or a product, we want to say all the right things to the prospect, so that we can close the deal quickly.
In doing so, we can at times, sugar coat the message, or gloss over key issues that need to be grappled with upfront. All the more reason, as I discuss in today's episode, that we...
Jun 1, 2022
Expectations management is everything in business. We understand and buy that when it comes to big picture issues - such as a client delverable.
But, as I discuss in today's podcast, it matters just as much in our more common day to day activities.
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